At Been There, we provide support based on your personal needs, concerns and lifestyle, at any stage in your healing journey. We promise to always listen with an open ear and encourage you to take effective steps that work for you.
It is important that we, like you, can understand our impact and that is why we’re committed to learning, transparency and continuous improvement based on the experience of each and every person we support.
You can read more about our outcomes, learning and progress in our annual Impact Reports:
Impact Report 2023 - click to view [INSERT LINKS]
Impact Report 2024 - click to view [INSERT LINKS]
Impact Report 2025 - click to view [INSERT LINKS]
We also collect feedback directly from those who access our support and are proud of the positive impact that we are having on our beneficiaries:
90% feel heard and understood by their mentor.
86% say their mentor helps validate their emotions.
82% say mentoring makes coping easier.
73% say mentoring gives them hope for the future.
95% would recommend Been There to a friend.

2026 Been There - All Rights Reserved | Been There is a registered charity no. 1191044